Payment Methods

Paying with Credit Card
dracarks accepts secure payments by credit card. Rest assured, we do not collect your credit/debit card number or personal information during the transaction. For any questions about your transactions on our site, please contact your card-issuing bank. If your credit card payment is unsuccessful, please review the common solutions below.

Common Reasons for Declined Payments
If your payment was declined, your bank or credit card company can provide the exact reason. However, here are some common issues that may help you troubleshoot:

Card Limit Reached

Verify your credit limit and maximum charge per transaction.

Ensure your card allows online and international transactions.

Check if automated billing is permitted by your bank.

Incorrect Card Information

Confirm your card's expiration date.

Ensure your credit card number, phone number, and billing address are accurate and match what your bank has on file.

Other Errors

Some errors may require assistance from your bank. Contact your bank's Level 2 support for details on why the payment was declined.

How to Resolve Payment Issues
If you encounter a declined payment, we recommend calling your bank or card issuer and asking for Level 2 support, as they may have more details. Explain that you attempted to make a payment to Dracarks, provide the date, and mention any error codes received. Ask your bank to resolve any restrictions that may be blocking the payment.

Still, Experiencing Payment Issues?
If you continue to have trouble after following the steps above, consider using a different credit or debit card. If the issue persists, feel free to reach out to us at dracarks@hotmail.com for further assistance.